File #: 24-1241    Version: 1 Name:
Type: Request Status: Passed
File created: 8/28/2024 In control: City Commission
On agenda: 9/16/2024 Final action: 9/16/2024
Title: MOTION TO APPROVE AMENDMENT NO. 8 TO RFP NO. 2016-069L WITH TYLER TECHNOLOGIES INC. FOR MUNIS UTILITY BILLING SOFTWARE AS A SERVICE IN THE AMOUNT OF $200,000 PER YEAR FOR THREE YEARS PLUS $700,000 IMPLEMENTATION TOTALING $1,300,000.00.
Sponsors: IT Department
Attachments: 1. Agenda Cover Report, 2. Simple Legal Review Approval Tyler Amendment 8, 3. Tyler Munis UTB Quote, 4. First Amendment to Tyler Technologies Agreement - executed, 5. Amendment No. 2 to RFP No. 2016-069L Agreement for ERP Solutions - Tyler Technologies, Inc., 6. Fully Executed Amendment #3 to Tyler Tech. ERP Agreement_RFP NO. 2016-069L, 7. Amendment No. 4 - Enterprise Resource Planning Solutions_Tyler Technologies, Inc., 8. Amendment No. 5, 9. Fully executed Amendment 6, 10. Fully Excuted Amendment No. 7 (RFP No. 2016-069L) - Tyler Technologies Inc., 11. Amendment No. 8 2016-069L Tyler Technologies Munis, 12. Tyler Executed Agreement
TO: Mayor and Commissioners
FROM: Jay Stacy, Chief Technology Officer
THROUGH: Terrence R. Moore, City Manager
DATE: September 16, 2024


Title
MOTION TO APPROVE AMENDMENT NO. 8 TO RFP NO. 2016-069L WITH TYLER TECHNOLOGIES INC. FOR MUNIS UTILITY BILLING SOFTWARE AS A SERVICE IN THE AMOUNT OF $200,000 PER YEAR FOR THREE YEARS PLUS $700,000 IMPLEMENTATION TOTALING $1,300,000.00.

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Recommended Action:
Recommendation
Motion to approve Amendment No. 8 to RFP No. 2016-069L with Tyler Munis for Utility Billing Software as a Service including interfaces with Badger, Enco, Selectron, New World, Tyler 311, Cityworks, and Laserfiche. The conversion includes 10 years of history from the Central Square system and conversion of the 5 years of Laserfiche bills into Tyler Content Manager.

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Background:

The Utility Billing system has been operating on an IBM Mainframe (aka “green screen”) since implementation in 1986. The City purchased Tyler New World Utility Billing software in 2016 to replace this system, but implementation was not successful and we have received credit back for that service. Tyler New World is now end of life so we are requesting approval to implement Tyler Munis Utility Billing Software as a Service to bring the system onto modern infrastructure and provide additional functionality to the residents and to internal support staff. Funds are available in the Water Utilities Department to cover implementation and the first year of support and additional years will be included in the Water Utilities Department operating budget.

Tyler Technologies Inc. and the City have amended the Agreement to provide the Customer Service Billing Module for Utility Billing which includes the required interfaces with Badger, Enco, Selectron, New World Financial, Tyler 311, Cityworks, and Laserfiche. Contractor agrees to continue to provide services to the City...

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